{"product_id":"reparatur-service-fur-haushalts-siebtragermaschinen","title":"Repair Service for portafilter Coffee Machines","description":"\u003ch2 style=\"text-align: justify;\"\u003eRepair and error analysis for household Coffee Machines\u003c\/h2\u003e\n\u003ch3 style=\"text-align: justify;\"\u003eReceive a cost estimate (KVA) with a description of the fault and the expected costs\u003c\/h3\u003e\n\u003cp style=\"text-align: justify;\"\u003eDepending on the order volume, we will complete the fault analysis in approximately three weeks. During this time, we will be happy to provide you with a loaner machine at a reasonable price and offer a delivery and pickup service for your espresso machine. Our service packages contain no hidden costs, so you won't experience any surprises. If our inspection and testing reveal any technical defects, we will notify you.\u003c\/p\u003e\n\u003ch3 style=\"text-align: justify;\"\u003eThe process in brief - How your machine gets to us and back again\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eBook and pay for the analysis package (attach the order confirmation to the machine)\u003c\/li\u003e\n\u003cli\u003eBring your machine to our collection point or arrange a pickup appointment at your home.\u003c\/li\u003e\n\u003cli\u003eAfter the inspection you will receive a description of the defect of your machine\u003c\/li\u003e\n\u003cli\u003eYou will receive a cost estimate (KVA) with the expected repair costs from us\u003c\/li\u003e\n\u003cli\u003eYou decide whether the machine will be repaired at the expected cost or not\u003c\/li\u003e\n\u003cli\u003eThe costs for the error analysis will be charged with the repair order\u003c\/li\u003e\n\u003cli\u003eFor third-party brands, a longer delivery time is possible due to the higher costs \u003cstrong\u003e(please note)\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cem\u003e\u003cstrong\u003eWe will arrange a pickup or delivery date with you\u003c\/strong\u003e\u003c\/em\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cu\u003eThe stated pickup price is for Hamburg. Pickup in the surrounding area (up to 200 km) is possible upon request for an additional charge.\u003c\/u\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"text-align: justify;\"\u003e\u0026nbsp;\u003c\/p\u003e\n\u003ch3 style=\"text-align: justify;\"\u003eThis is included in the service package\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eDismantling housing and components\u003c\/li\u003e\n\u003cli\u003eError analysis, functional test, optical inspection\u003c\/li\u003e\n\u003cli\u003eFeedback on existing defects\u003c\/li\u003e\n\u003cli\u003eCost estimate (KVA) with the expected repair costs\u003c\/li\u003e\n\u003cli\u003eCredit of the KVA when ordering a repair\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"text-align: justify;\"\u003eThis is \u003cspan data-mce-mark=\"1\" style=\"text-decoration: underline;\"\u003enot\u003c\/span\u003e included in the service package\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eSpare parts such as pumps, solenoid valves, etc.\u003c\/li\u003e\n\u003cli\u003eAge-related worn assemblies and components\u003c\/li\u003e\n\u003cli\u003ePlastic parts and elements that show fatigue and break apart during disassembly.\u003c\/li\u003e\n\u003cli\u003eCosts for working hours and carrying out the repair\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\"\u003eTechnical service for brands we distribute\u003c\/h3\u003e\n\u003cp style=\"text-align: justify;\"\u003eFor the manufacturers of home espresso machines we distribute, such as \u003cstrong\u003eBezzera, Rocket Espresso, Ascaso, VBM, ECM, Lelit, Quick Mill, and Eureka,\u003c\/strong\u003e we usually have the spare parts in stock or can procure them promptly. \u003cstrong\u003eRepair times are typically approximately three weeks\u003c\/strong\u003e from the date the item is received and do not include any shipping costs for special spare parts. Our customers also receive priority processing.\u003c\/p\u003e\n\u003ch3 style=\"text-align: left;\"\u003eTechnical service for \u003cu\u003ethird-party\u003c\/u\u003e brands\u003c\/h3\u003e\n\u003cp style=\"text-align: justify;\"\u003eIf you would like to bring in a third-party machine for repair, our trained staff will also handle this. Please note that each manufacturer and each machine has its own unique characteristics, which translates into increased service effort and costs for technical analysis and spare parts procurement. Please allow for a longer turnaround time than our standard service fee and a \u003cstrong\u003e10% higher service fee\u003c\/strong\u003e .\u003c\/p\u003e\n\u003cp style=\"text-align: justify;\"\u003e\u003cstrong\u003e\u003cem\u003eDue to the lack of spare parts, we do not carry out maintenance or repairs for machines made by SAGE, GASTRO-Back, or other fully automatic coffee machines.\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"House of Coffee","offers":[{"title":"Without rental Coffee Machine","offer_id":49625739264325,"sku":"HC160278-001","price":79.0,"currency_code":"EUR","in_stock":true},{"title":"With rental Coffee Machine","offer_id":57281603273029,"sku":"HC160278-002","price":118.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0873\/5791\/5461\/files\/reparatur-von-kaffee-siebtraegermaschinejpg.jpg?v=1719508518","url":"https:\/\/www.hoc-portugal.pt\/en\/products\/reparatur-service-fur-haushalts-siebtragermaschinen","provider":"House of Coffee","version":"1.0","type":"link"}